This client came to me at the start of COVID, when most brands were pulling spend back. They saw an opportunity — a window to grow fast while competitors got cautious.
We went hard on Search and Shopping, expanding into the demand others were leaving on the table, and layered YouTube on top to capture top-of-funnel attention while CPMs were lower than usual. We operated with a tight ROAS target which allowed us to scale fast.
The result: 10x spend, fully within target, with a sharp peak around Black Friday that year.
We kept working together for several years after that first run:
- Migrated Shopping into pMax
- Excluded brand entirely, so the numbers were 100% non-brand
- Scaled spend down when efficiency was the priority (after Black Friday, for example)
- Diversified traffic across more sources and optimized landing pages alongside the account
- Consolidated campaigns and modernized the structure
- Raised the baseline year over year
Going aggressive while everyone else pulled back turned a cautious account into 10x scale at target ROAS — a peak that became the start of a multi-year compounding relationship.





